EasyFLV Customer Support

Applicable to: All EasyFLV software.

Shows the following error when the software is installing.

C:\Windows\system32\stdole2.tlb Unable to register the type library: RegisterTypeLib failed; code 0x8002801C. Error accessing the OLE registry. Click Retry to try again, Ignore to proceed anyway (not recommend), or Abort to cancel installation.

Click on Ignore. The software will install and work fine.

If everything is done perfectly and yet your videos are not playing, ask you webhost to add support for FLV Mime type for your hosting account. While most webhosts have this turned on, a few others do not. It only takes a few minutes for them to turn it on. Once done, this would resolve the issue.

Applicable to: EasyFLV Streaming Video.

This is not an actual error or a bug, but it happens because the software remembers the location of the files used if Data - Autoload on Startup is turned on.

Go to the EasyFLV Streaming Video installation folder via Windows Explorer.
Ex: C:\Program Files\EasyFLV\Streaming Video 8\
There in you will find a file - auto.efv
Open that file in notepad.
Delete the contents (which looks like Hebrew).
Save the file.
Start EasyFLV Streaming Video software normally.
After you run the software, go to top menu and you will find Data > AutoLoad on Startup. There should be a check mark beside that menu item. Uncheck it and this error will not occur.

Applicable to: All EasyFLV software on Windows Vista (some versions) only.

The error happens on Windows Vista when the software is tried to run after an installation. Though we have packed proper manifest files for automatic elevation of the setup file during installation but on some systems it does fail. To fix this issue, you have to install all EasyFLV software in administrator mode manually. After you have downloaded the setup files, do not double click to install them.

Instead right click on the setup file and choose "Run as administrator". That will ensure the software are installed under administrator mode and this error will not occur.

Applicable to: EasyFLV Batch Converter.

This error happens if you try to transcode a video file that resides on a CD or DVD to FLV. To fix this issue, you have to copy the video file to your hard disk and then carry out the conversion from there.

Applicable to: All EasyFLV software.

Automated registration codes are issued 3 times. Beyond that, we will issue your registration codes manually. Here is the process that you should follow:

Download all the software.
Uninstall previous versions.
Install new versions.
Fill up your name, proceed to auto-registration on website.
The software will close automatically in background.
Ignore the website registration part.
Run the software (all of them, one by one).
They will show you a software ID#. Each ID# is different, though they look the same.
Send us those ID#s and we will send you new registration codes.
We will require your ordering email or your order# to process new registration code requests to identify you as our customer.